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What Happens at a New Patient Examination?



The saying “You never get a second chances to make a first impression” is so true. This was written by Will Rogers. In our office we really get two chance for a first impression. The first is the phone conversation that we have when you first call in and the second is when someone arrives for a new patient exam. Over the years we have developed a protocol that we feel has been successful for getting to know the new patient and his/ her needs. When you arrive at our office we do not give you a clip board and pen and set you to work filling out the necessary paperwork. Our office manager Marni takes you to a private room where she will ask questions and fill out the necessary paperwork so we can get to know you, your history and your particular concerns and needs. This can take…

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